Customers often make the switch to OnSIP because they don’t need to purchase new phones. Should a customer need a deskphone, OnSIP gives customers the freedom to choose from any standard SIP deskphone, softphone, or mobile app. OnSIP also integrates with other applications our customers use everyday, including Zendesk, Salesforce, Highrise, and Slack. With little expertise required, customers can easily set up phone numbers and a variety of features, such as attendant menus, conference bridges, call recording, and voicemail-to-email. Q: Could you explain the function and advantages of OnSIP?Ī: Modern businesses can replace their phone system with OnSIP for efficiency and savings.
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OnSIP maintains a leading WebRTC library for developers, SIP.js. Our developer APIs have been strengthened by the growing popularity of Web Real-Time Communications (WebRTC), an open source project by Google that enables real-time communications in a browser.
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OnSIP also uniquely offers a full platform for developers to build OnSIP integrations as well as voice, video, messaging, and data features of their own. Traditionally, this “call center” functionality requires hefty configuration time and a downloaded application at 5-10x the price of OnSIP Smart Queues. They can also run reports that aggregate data from their queues within a customer-specified timeframe. For example, OnSIP Smart Queues allow customer service managers to monitor calls in real-time and listen in- right from their browser. From there, our Admin Portal makes creating a phone system as easy as setting up a cloud email service.Ĭustomers find a refreshing take on standard features. OnSIP delivers a free voice, video, and messaging web app that is available to all customers.Ī customer will experience the OnSIP difference from the start, when they sign up for a free account in under a minute and start making calls with the OnSIP app. We are the powerfully simple calling platform for modern organizations. Q: What makes OnSIP unique/different in the market?Ī: The Unified Communications as a Service (UCaaS) market is full of competitors with rigid per-seat pricing plans, contracts, phone options, hardware requirements, and feature sets.
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OnSIP instead focuses on moving business calling to the web for better user experiences, cost, and data. The result is a desk phone with a dial tone. Since the company was founded in 2004, most cloud phone system are focused on mapping old paradigms to the internet- connecting IP phones to the Public Switched Telephone Network. Q: Tell us something more about OnSIP and your history?Ī: OnSIP is a pioneer in business communications.
By owning and operating our own technology, we are able to innovate faster and, with no software licensing costs, pass down savings to our customers (all the way to free!) The company holds a patent for how we built our platform, and it has big implications in the way that we deliver service. Q: Nicole, what’s the best thing about OnSIP that people might not know about?Ī: The best thing about OnSIP that people might not know about is: under the hood, we look a lot more like Amazon, Facebook, or Twitter than a phone system provider. To find our more about their platform, we sat down with Nicole Hayward, Chief Marketing Officer at OnSIP: OnSIP’s calling platform is reliable, easily-integrated, and accessible from any device. OnSIP is a cloud phone system provider focused on providing innovative communications services to startups and organizations across the U.S.
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